Tuesday, February 01, 2005
The heading sounds serious rite?? it is a serious matter... read & find out wats happenin @ my werkplc today afternoon! n u'll noe wat im tryin to say....
why are these people seems so free har?? got nuthin better to do... really dun understand, wat are they trying to proof, wat are their motive exactly?? i can't believe this kind of people do exist & the best part it happened in frnt of you... I'll definitely be extra careful when he comes again...
It goes like this....
There's this customer who's very stuck up, arrogant attitude came in & approach one of my colleague table w/ his collection slip. Viki who attended to him, took the slip & checked in our system dat the set has already been collected & invoiced. To confirm, viki asked him "is this for collection", he answered snobbishly, " ya den wat do u tink dis slip for". viki went inside to search for the phone & jobsheet but nowhere to b seen. Meanwhile, my another colleague, weiling attend to his queries.. viki however is confident dat he had already collected his phone & so she inform him dat dat hp hv been collected, he's shock in pretence. he wanted to see the proof dat he had collected it, w/ his signature on it. so we decided to put the jobsheet on hunt. while searching for the jobsheet he asked wat if we couldn't find the jobsheet?? viki told him we'll get the jobsheet for sure & shall showed him as proof. At the meantime, he's sending a phone for repair. ive decided to do the investigation.... under his name ,contact, he had send in only one phone w/ the same serial no which he brought in for repair just nw... meaning the phone he send in is the same phone indicated on the collection slip, got me! he's a cheat & trying to be funny & i guess wanted a free phone or refund or even accused us of losing his phone. but he's not dat smart afterall...
Btw we can't find the jobsheet, perhaps he took & kip it to himself. He'll b back tomorrow to see the jobsheet... how ridiculous!! we've already inform the superior and glad they'll handle dis case..
so do stay tune for wats gonna happen tomorrow....
